When you think about companies you trust, what exactly do you think about? If you’re like most people, you probably think back to past experiences you’ve had with that company and how those experiences made you feel — both during and after the fact.
You felt valued. Heard. Understood. And, just as importantly, you felt helped.
That’s precisely what UMC, Inc. strives for when we serve customers in Utah, where we’ve lived and worked alongside our friends and family since 1972, as well as in Colorado and Idaho. Uniquely positioned as a team of professionals who work with both plumbing and HVAC services, our vision is to “lead the industry by providing clean, quality service for the communities we help build.”
More specifically, our mission statement is that “We deliver quality service in a timely manner. We are diligently expanding operations and relationships through building a reputation of being honest and committed to our customers. We engage and reward our team to continually broaden and improve their skills to ensure we are the best in our industry.”
So, what does all that mean? Let’s dig deeper into UMC’s core values to get a better idea of how we serve you.
Our Core Values
Integrity — Integrity comes down to being the type of company that does the right thing when no one is looking. We firmly believe in not only doing the right things but doing things right the first time.
Safety — We understand that there are several reasons you might call on us for our services. No matter the project, we are committed to looking out for the well-being of ourselves and others. We protect our team and we protect yours. Period.
Quality — You have seemingly endless options for HVAC and plumbing service, but you call us because we’re dedicated to delivering excellence in workmanship. That’s our promise to you.
Service — A core tenet at UMC is that we treat everyone with dignity and we put their needs first.
Initiative — This is about being proactive rather than reactive. When we see a challenge, we transform it into a solution. We do this by sufficiently planning before implementing anything. We think things through and are thorough with our strategic approach to your problems.
Ownership — Our reputation is on the line every single day and we take that seriously. By adopting a philosophy of personal accountability, we keep everyone involved and invested in all that we do.
Teamwork — This can’t be done alone. Servicing our clients requires a patchwork of interlocking moving parts that bring synergy to every job we perform.
Education — We are big learners. Even when you’re in business for five decades, there is still a lot to learn every single day. We strive to be continually learning with a definite purpose.
In the end, it’s peace of mind you’re after and our core values serve to deliver that peace of mind to our friends and neighbors in the areas we serve. If we can ever help with your HVAC and plumbing needs, call the team you can rely on. We’re dedicated to earning — and keeping — your trust.
